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VendorRate at Tech-Ed '08
Technology professionals rated hundreds
of vendors during Microsoft’s Tech-Ed 2008 for IT Professionals in Orlando, FL
in June*.
The highest customer satisfaction ranking
went to Hewlett Packard for their
Desktop/Notebook group. HP and VMWare
tied for Best in Category rankings with
four top spots each. Companies receiving
VendorRate overall scores of Excellent
and Poor are listed at right.
*Results are limited to scores entered at this conference.
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Hewlett-Packard nabbed the top spot in customer satisfaction
among show attendees with an 87.3. Click on a vendor name below to see all that vendor ratings.
Vendors with the highest Customer Satisfaction rating in
each VendorRate category are listed below.
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Poor Scores
The category receiving the most Poor scores (<5):
Budget
Most Excellent
Category receiving the most Excellent scores (>9): Reliability
Best Job
Vendors do the best job in the following categories
— ratio Excellent/Poor (>2:0):
Recommend
Reliability
Expertise
Effectiveness
Average
Vendors do an average job in the following categories
— ratio Excellent/Poor (2:1-1.5):
Integrity
Usability
Need to improve
Vendors need to improve in the following categories
— ratio /Poor (<1.5:1):
Communication
Timeliness
Budget
Really need to improve
Vendors need to vastly improve in following categories
— ratio Excellent/Poor (<=1:1):
Customer Service
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