The VendorRate Report Q2 2008 VendorRate.com Home | 2 | 3 | 4 | 5 | 6 | 7 | 8 | 9 | 10 | 11|

 


Quarterly customer
satisfaction ratings report

Welcome to the inaugural issue of The VendorRate Report. Each quarter, we will present a summary of customer satisfaction ratings submitted on vendorrate.com.

The VendorRate Report features vendors who provide Exceptional service with scores of 80 or higher. We will also highlight top vendors across VendorRate’s 10 performance measurements. Vendors with Average customer satisfaction scores, and those without a statistically significant number of ratings for a given quarter, will be omitted from the report.

VendorRate focuses on business to business (B2B) vendors in the technology sector. Visitors to vendorrate.com can view customer satisfaction scorecards for more than 11,000 IT and telecom vendors.

 

  Vendors rated Exceptional
 
The vendors listed below received the highest customer satisfaction ratings for Q2, 2008. Please refer to individual vendor scorecards at vendorrate.com for more details
Vendor Score
ChemSW 95.0
CDW 86.3
VMware 84.3
Seagate-Small & Medium Business 83.3
Hewlett-Packard Server 82.3
Microsoft Server/Infrastructure 82.2
Apple 81.1
Dell Server 80.5
   
  Vendors rated Poor
The vendors listed below received the lowest customer satisfaction ratings for Q2 2008. Please refer to individual vendor scorecards at vendorrate.com for more details.
Fry’s Electronics 45
Sprint/Nextel 50
EMC 50
Qwest Communications 50
Symantec Enterprise Backup & Storage 50
Microsoft Operating Systems 50

Home | 2 | 3 | 4 | 5 | 6 | 7 | 8 | 9 | 10 | 11|

Sign up for the VendorRate Report    2
Click here for a PDF version of this report